I was traveling and had a system failure. Time was critical, so I sent an email to support and was back on track in less then an hour. My representative continued to check in with me during the day to make sure there were no more issues. Very impressed with the level of service.
Having all our customer data in a single place helps us to achieve a high level of customer satisfaction. We can collaborate better, and we have the visibility to see and report on everything. Eccentric Technology also improved our security, allowing us remote access to sensitive content.